+39-0521835858

MACHINERY TECHNICAL ASSISTANCE

Fill in the contact form below to request assistance on our machines. Our specialized technicians will answer you as soon as possible.

You can contact our technical support email directly:

customerservice@ronchinimassimo.com

OUR SUPPORT SERVICES

TELEPHONE ASSISTANCE

Telephone assistance and remote control of the machine through dedicated software.

The service is completely free if the machine is still under warranty.

In case the warranty expires, dedicated and customizable technical service packages are available.

INTERVENTION BY THE CUSTOMER

After filling out the Technical Support Module, our specialized technician will go to your firm for the requested assistance and troubleshoot the problem.

INTERVENTION IN OUR SEATS

In case of overhaul and overhaul to be performed at our headquarters, our specialized technicians will take all the tests needed to complete the job.

The machine will be returned fully functional and complete with maintenance and test report.